Healthcare Consulting Services

Strategic Advisory for Healthcare

Navigating Canada’s healthcare challenges with insight, strategy, and impact.

Navigate today’s healthcare pressures with a partner that brings deep sector expertise, analytical rigour and a hands-on approach focused on client collaboration and sustainable solutions. For more than 20 years, Deetken Insight has supported Canadian healthcare organizations, including provincial ministries, health authorities, and agencies, through complex transformations. Our healthcare advisory team includes former health leaders who bring deep sector experience and hands-on delivery across strategy, operating model design, digital and AI enablement, procurement, change management, and implementation success. We help clinical and operational teams design practical strategies, modernize operating models, implement digital and AI solutions, and embed changes that endure.

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Deetken’s Approach to Healthcare Consulting in Canada

Deetken combines sector expertise, analytical rigour, and hands-on delivery to help health organizations move from intent to measurable results. Our teams work alongside clinical, operational, and technology leaders to define strategy, modernize operating models, implement digital and AI solutions, and ensure adoption.

  • Collaborative delivery: Co-design with stakeholders to ensure feasibility, compliance, and sustained adoption.
  • Proven sector experience: Our team includes former health leaders with over two decades of serving Canadian health ministries, health authorities, and agencies.
  • Senior, hands-on teams: Compact teams led by senior practitioners who work directly with client leaders.
  • Analytical clarity: Decision-ready analysis translated into plain language and practical next steps.

Strategic Advisory Services for Healthcare

    Generous Paid Vacation

    Deetken values work-life balance and flexibility because we know we all work best when we have had time to recharge. That’s why we offer 4 weeks paid vacation time plus 1 week paid time off during the winter holidays for all new hires.

    Flexible Work Arrangements

    We offer hybrid working options that allow team members to work from home when necessary.

    Collaborative and Fun Work Environment

    We hold regular social events – both in-person and virtual – so you can bond and connect with your colleagues outside of work.

    Individualized & Accelerated Career Growth

    We invest in helping you grow your career at Deetken by providing clear role expectations, formal performance reviews every 6 months and personalized professional development plans that are aligned to your personal and professional goals.

    We’re Growing!

    We now have an office in Victoria, BC, and are serving clients in Alberta, Ontario and Los Angeles, CA. We have grown more than 50% since 2019 (pre-COVID). We are always looking for qualified candidates to join our team.

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    Healthcare Strategy, Systems Planning, & Implementation

    • Enterprise and service strategy: Develop organizational vision statements, strategic priorities, operating models, and service delivery mechanisms through engagement and data insights.
    • Policy analysis and development: Apply systems and economic thinking to assess options, weigh costs and risks, and develop actionable public policy.
    • Target operating model (TOM): Clarify roles, accountabilities, decision rights, governance, and funding flows across ministries, authorities, and partners.
    • Performance management: Define outcomes, KPIs, and success measures aligned to mandates and clinical priorities and build frameworks to align incentives and provide transparent monitoring.
    • Portfolio and roadmap management: Prioritize initiatives, sequence delivery, and manage interdependencies and risk.
    • Organizational and operational reviews: Conduct current-state assessments with options, recommendations, and implementation roadmaps to improve effectiveness.
    • Customer experience and future visioning: Use journey mapping to define the future state and translate it into actionable product/service roadmaps with timelines, dependencies, and ownership.
    • Stakeholder analysis and engagement: Design and execute inclusive engagement (surveys, workshops, focus groups, town halls) to support evidence-based decisions.

    Digital Health Strategy, Data Platforms & AI Transformation

    • Strategy and architecture: Translate clinical and business needs into digital/IMIT strategic priorities and roadmaps for execution, advancing systems modernization.
    • Execution and development: Implement digital roadmaps, providing project management, business analysis, developer, and technical support through agile delivery
    • Data and analytics: Develop data standards, governance, quality management practices, and reports and analytics that turn data into measurable value.
    • AI strategy and transformation:
      • Readiness and discovery: Assess AI maturity and identify high-value, low-risk use cases (e.g., documentation assistance, retrieval-augmented summarization, triage support).
      • Strategy and planning: Define privacy and safety guardrails, target outcomes, KPIs, and an adoption roadmap.
      • Solution selection and design: Identify AI solutions based on requirements and design specialized databases, retrieval tools, and semantic algorithms with leading LLMs.
      • Implementation and integration: Embed solutions into existing operational systems and critical workflows to reduce administrative burden and improve quality.
      • Monitoring and optimization: Track performance, safety, and ROI; iterate as clinical and operational needs evolve.


    For details on Deetken services in AI strategy and implementation, see our AI Consulting Services.

    Healthcare Procurement & Vendor Negotiations

    • Procurement strategy and implementation: Design the optimal procurement model and strategy, then lead execution across solutioning, negotiations, and transition.
    • Economic model and deal structure: Build financial and economic models, evaluate risk and value, and design outcome-based commercial frameworks; provide training and coaching to embed the new model.
    • Business case development: Assess costs and benefits of procurement options, refine service delivery models, and develop shadow bids where appropriate.
    • End-to-end lifecycle support: Develop solicitation documents, contracts, and evaluation criteria; lead negotiations and conduct end-of-term assessments.
    • Multi-stakeholder engagement: Coordinate with ministries, health authorities, delivery organizations, and agencies to align requirements and manage change impacts.

    Change Management for Healthcare Transformation (Prosci®)

    • Prosci®-informed change strategy and execution: Stakeholder analysis, sponsor coaching, communications, training, and resistance management to drive adoption and sustainment.
    • Transformation leadership and PMO/TPMO setup: Interim leadership and governance structures that mature programs and accelerate outcomes.
    • Delivery and change capacity augmentation: Project management and business analysis support so business units can operate effectively in the new model.
    • Capability building and role-based enablement: Team coaching and targeted upskilling to institutionalize new ways of working.

    Healthcare Economics

    • Health economics analysis and modelling: Funding and costing models, system cost analysis, and cost-benefit assessments to support investment, policy, and operational decisions.
    • Labour market analysis and workforce strategy: Supply-demand forecasting for clinicians and staffing model design to improve productivity, recruitment, and retention.
    • Operational transformation and resource optimization: Organizational/operational reviews and service-delivery redesign to improve efficiency, quality, and risk management.


    Learn more about our detailed services and case examples on the Healthcare Economics.

    Healthcare Transformation Lifecycle: Assess, Plan, Build, Deploy, Optimize

    Deetken’s Healthcare Leadership

    Meet the Deetken partners who lead our healthcare advisory work and direct a multidisciplinary team of consultants and subject-matter experts. They include former health leaders who each bring deep sector experience and hands-on delivery across strategy, operating model design, digital and AI enablement, procurement, change management and implementation success.

    André Powell, Partner

    Leader in economic analysis, financial modelling, and strategic advisory with extensive public-sector healthcare experience. André designs decision-ready funding and costing models, scenario analysis, and cost-benefit assessments, and has led major health reviews and programs that inform policy, investment, and service transformation.

    Shannon Malovec, Partner

    Digital health executive with more than 20 years of experience in strategy execution, data and analytics, and large-scale clinical technology delivery. Shannon leads digital health roadmaps, portfolio management, and benefits evaluation frameworks, integrating solutions into clinical and operational workflows to improve outcomes and system utilization.

    Dara Frere, Partner

    Health IT leader with deep expertise in healthcare transformation, governance, and stakeholder engagement across ministries, health authorities, and regulators. Dara facilitates executive alignment, designs target operating models and governance structures, and leads multi-year, multi-disciplinary programs that translate strategy into measurable service and policy outcomes.

    Our Work

    Healthcare Consulting Case Studies & Client Impacts

    • Barcode Scanning Feasibility Assessment: Assessed technology options, requirements, and change implications to help a provincial public health team implement safer, more efficient vaccine administration and inventory workflows.
      • Complex Procurement & Negotiation: Led strategy, RFP/evaluation materials, and outcome-based negotiations to help a provincial ministry secure better value, service levels, and reduced delivery risk for a large health benefits program.
      • Long-Term Care (LTC) Modernization: Designed a clearer, more transparent funding and governance model to improve accountability and service quality across a mixed network of LTC providers.

      CONTACT US

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